Privacy Policy and Your Data
Learn more about how Merquaxolio collects and uses your information
This Privacy Policy is effective from January 5, 2026 and supersedes past versions.
Information We Collect and Why
We gather only essential information to deliver accurate evaluations and client consultations. Your privacy is prioritised, and all data is managed according to Australian legal requirements.
- Consultation request details
- Contact and communication history
- Demographic information (if provided)
- Technical site usage data
- Feedback or survey responses
All personal data is processed securely, and access is restricted to authorised team members. We never sell or disclose your information to third parties for marketing without your consent.
How We Use Your Data
Information is used solely to provide, improve, and secure our financial evaluation services. This includes responding to enquiries, managing appointments, and maintaining compliance with legal standards.
We also use data to enhance your experience and improve consultation quality. No data is shared with external marketers or unrelated parties.
Your Rights and Choices
You may access, amend, or request deletion of your data at any time. Please contact us to exercise your rights under Australian privacy law.
Right of access
You can request details about your stored information
Correction rights
Let us know if any details are inaccurate or outdated
Erasure rights
You may request your information be deleted
Data portability
Receive a copy of your data in portable format
Third Party and Data Sharing
We do not sell information or disclose details to unrelated third parties.
Some technical data may be shared with service providers for essential operations but never for marketing. All partners must adhere to our privacy standards.
Security and Retention
Data is protected through industry best practices, utilising secure storage and encrypted communications at all times.
Retention periods are limited to what is necessary for financial consultations or required by law. Data is deleted securely when no longer needed.
Contact for Privacy Enquiries
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61 2 7940 7394
Email: content@merquaxolio.com